✨ Need Help?
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You can also explore some of our most popular articles below. To view all of our articles, navigate to sigmachi.happyfox.com/kb/.
Chapter Officers, Grand Praetors, and Chapter Advisors: [Click here] if you’d like guidance on managing daily operational functions in the member portal.
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✉️ Still need help? Email us at [email protected].
Top Articles
Not sure where your request fits? Use the category descriptions below to guide you through the Helpdesk submission process.
Member Services
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Marketing – Support for chapter and individual marketing needs, including social media, magazine, and promotional resources.
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Chapter/Undergraduate Support – Assistance with member accounts, officer responsibilities, accountability forms, and Officer Training Academy.
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Alumni & Volunteer Support – Guidance for alumni programs, volunteer officers, Sig Talks, and Alumni Chapters.
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Pledging Support – Help with pledge updates, class actions, duplicates, and P4B support.
Operations
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Awards & Recognitions – Information and support for honors such as Order of Constantine, Balfour Awards, Significant Sig, Sweetheart, and Daniel Cooper Award.
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Accounting – Assistance with payments, refunds, credits, stipends, and billing issues.
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Shipping & Orders – Support for placing, tracking, and resolving issues with orders.
Experience
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Horizons – Help with applications, enrollment, travel, and participation details.
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KTLW – Support for registration, travel, attendance, and program tracks.
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Grand Chapter – Assistance with registration, delegate details, travel, hotels, and attendance updates.
🕘 Support Hours
Our team is available:
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Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
📩 After-Hours Disclaimer
Tickets submitted outside of business hours or on weekends will be reviewed and responded to on the next business day.
